Are there recommended cleaning agents for stain removal?
Are there cleaning agents that will harm the seat surface?]]>
This occurred around the middle of April. At the beginning of May, I called the manufacturer, asking if there was anywhere at all that they knew of that I could purchase this unit. I was told, “Sure. Call Bidet King,” and I did. Sure enough, they had the BB-1000 in stock, and I didn’t have to settle for an open box! When I received the unit two days later, I sent Robert at Sanicare an email, stating that I had purchased the item and I wanted a refund instantly. I was told that a refund would be initiated that same day. I waited three days. No refund. I called my bank and opened a case against Sanicare. I have so far received a credit from my bank for the charge, but no refund has come through or seen as having been initiated by this seller to me. So, my first suggestion is beware from whom you buy!
Having installed the unit (by my daughter, of all people) by using a GFCI extension cord (this option was approved by everyone with whom I spoke, rather than putting in another outlet and paying an electrician to do this in a house I am only renting and do not own!), you can understand my chagrin when the remote sometimes worked and sometimes did not. Rather than phoning the customer support people at BioBidet or BioKing, this was annoying me so much because I knew the answer — it was right there, on the tip of my tongue. I just could not spit it out! Okay. Got it! Every time I visited the bathroom, just as I did when I was a kid, I’d take a book with me to read. However, since I’m no longer a kid, I don’t just take a book, I take my iPad with which I can do anything — including reading any one of my 500-some-odd book library! HOWEVER, USING THE BIDET REMOTE WHILE USING THE iPAD LEADS TO SOME FUNKY THINGS HAPPENING… THE INFRARED REMOTE CONTROLS DEFINITELY INTERFERE WITH EACH OTHERS’ FUNCTIONS! I TOOK GREAT CARE NOT TO USE BOTH ITEMS AT THE SAME TIME AND, GUESS WHAT? NEVER HAD ANOTHER PROBLEM! I WOULD STRONGLY SUGGEST, IN THIS DAY AND AGE, THAT THE MANUFACTURERS PUT SOMETHING TO THIS EFFECT INTO THEIR USERS’ HANDBOOKS SOMEWHERE. IT WOULD SURELY CUT DOWN ON THE TIME THEIR CUSTOMER SUPPORT AND/OR TECH SUPPORT PEOPLE SPEND ANSWERING CALLS!!!
Lastly, the bidet is made of plastic. Albeit a strong plastic, it’s still only plastic, and if you plan to use it daily as a chair, I suggest you get your plumber in to rearrange your toilet so as to make room for a vanity and chair! Don’t sit on the bidet lid. It wasn’t meant to be a chair or used as one!]]>
From the beginning, it ran from that port a bit, but only for a second or less. Now, it runs on and on…. recently it literally ran for 90 minutes non-stop after the toilet was used.
Also, the seal on the seat, where the halves are joined, is so crude that it digs into my buttock and has left a permanent scar. My doctor asked what happened – he thought I had been injured in some way, but it is the result of constantly getting cut into by the toilet seat.]]>